Truth matters.
Get local, investigative reporting in your inbox.
San Diego County officials have held daily news conferences since the beginning of March to update the public on the coronavirus pandemic. Almost every day, they provide the latest numbers of COVID-19 cases and deaths, recite the newest guidelines and rules for residents to follow, and explain the ever-changing steps they’re taking to curtail the spread of the highly contagious virus and the deadly disease it causes.
The briefings offer real-time insights into how the county is tackling one of its largest-ever public health crises. Officials are learning new information every day from research papers, news articles and federal agencies, and they use what they learn to try to inform and protect San Diego County’s 3.3 million residents.
Why this matters
Roughly 1.8 million people have contracted the new coronavirus around the world, including 600,000 in the U.S. and 2,000 in San Diego County.
County officials are in charge of combating the growing pandemic in the region and communicating its strategies to the public. Inaccurate and inconsistent information could potentially increase the chances that the county’s 3.3 million residents catch or spread the virus.
But while most of the facts presented in the briefings have been accurate and thoughtful, some of the officials’ statements have caused confusion and concern.
inewsource reviewed all of the county’s news conferences from March 3 to April 14, and we found that officials have repeatedly made assertions that are incorrect and contradictory. We’ve compiled nine examples and explained the county’s inconsistencies using information from local, national and international sources to ensure the public has the most precise and updated information possible.
Many of the questionable comments were made by Public Health Officer Dr. Wilma Wooten, who oversees a staff of roughly 500 employees and operates a budget that’s larger than $100 million. She received the national public health heroes award for coordinating the county’s response to the H1N1 influenza outbreak in 2009.
Wooten didn’t directly respond to inewsource’s fact check, but county spokesman Michael Workman did, providing comments that we incorporated throughout this story.
“Before going to the responses, it bears repeating that we have been in and remain in a highly fluid situation,” Workman said in an email. “An emerging disease. A novel virus. That reality often involves an evolution in recommendations, facts and opinions from health experts.”
Workman said the county is adhering to guidelines from the Centers for Disease Control and Prevention and doing its best to provide the most accurate information it can.
“The County is being as conscientious as possible in balancing the need to inform the public with the demand for accuracy and timeliness,” he added. “When facts need to be updated or corrected, we have done so via press conferences, CNC stories (posts on the county’s website), social media and other available means.”
1. Six feet of social distance
San Diego County enacted a public health order on March 18 that drastically changed the lives of its citizens: It closed non-essential businesses, limited gatherings to 10 people or fewer and advised residents to stay home when possible, all in an effort to slow the transmission of the new coronavirus.
Since the county didn’t provide a detailed list of what an “essential” business is, it left some business owners guessing whether they qualify.
At a news conference the next day, a reporter asked Wooten to explain whether hair and nail salons should remain open, because some had decided to do so. Wooten said those businesses “might be considered essential” and wouldn’t have to shut down if workers maintained social distance and wore face coverings.
“If you get a pedicure, the person is at your feet — that’s about six feet,” Wooten said. “If you get a manicure, you are across from a table. That might not be exactly six feet, but many of the operators are wearing masks.”
Wooten’s answer didn’t align with guidance from the CDC, which has said proper social distancing entails six feet of physical distance.
Touching someone’s feet or hands for extended periods of time, like a manicure-pedicure that could last an hour or more, could actually fall into the category of “close contact,” which the CDC defines as being less than six feet away from someone for a “prolonged period of time.”
The CDC has said that close contact is the main way the coronavirus is spreading.
Gov. Gavin Newsom issued an executive order the day after Wooten made her comments on nail salons that required Californians to stay inside. He provided a list of “critical infrastructure” businesses that could continue to operate, but hair and nail salons were not on it.
Three days later, Wooten said the county would be complying with the state’s order and all nail and barber shops would close.
2. Asymptomatic transmission
During a March 15 interview with Pastor Miles McPherson of The Rock Church, Wooten said people who are infected with the coronavirus but do not show symptoms cannot spread it to others.
“If you don’t have symptoms, that means that you cannot transmit it to other individuals,” Wooten said. “If you are not actively displaying symptoms, the thinking right now is you cannot spread that to another person.”
McPherson responded, “That makes me feel good. So if people are healthy, at least feeling healthy and they don’t have symptoms, they don’t have to worry about passing it to somebody?”
“That is correct,” Wooten replied.
Yet at the time of the conversation, multiple international research studies and an outbreak in Massachusetts had already provided evidence that asymptomatic transmission was commonplace.
In January and February, scientists used mathematical models to better understand the path of the coronavirus in Tianjin, China, and Singapore, CNN reported. Each study found that asymptomatic spread was responsible for a significant amount of the virus’s transmission.
An example of possible asymptomatic transmission hit the U.S. in February. After workers at a Cambridge, Mass., biotechnology company attended a business meeting, three employees soon tested positive for the virus, even though none had symptoms when the conference began. Within weeks, at least 82 attendees had contracted it.
On March 16, the day after Wooten’s interview with the pastor, a reporter asked the public health officer at a news conference to clarify her statements about asymptomatic transmission. She repeated what she had previously said.
“There are a lot of myths out there, and based on the evidence and the research that we have today, we are not aware that people can transmit the disease without symptoms,” Wooten said.
“People think that if you don’t have symptoms, you can transmit the disease,” she added. “There are studies going on where asymptomatic people are being tested to determine if that in fact is true, but we do not have the results of those research data at this time.”
Workman, the county spokesman, told inewsource the county was following the CDC’s guidance at the time.
“While you are correct that at that time a small number (of) studies were beginning to show asymptomatic spread was a possibility, the CDC did not confirm or endorse that as a possibility until later,” he wrote.
However, at the time of Wooten’s statement, the federal agency had already acknowledged that asymptomatic transmission was possible.
“Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads,” the CDC’s website said in early March.
Since then, it’s become much clearer that carriers without symptoms are fueling the pandemic, and they may be responsible for upwards of 1 in 4 coronavirus infections. The realization has prompted the CDC and officials in California and San Diego County to recommend residents wear face coverings whenever in public.
3. Mail germs
On April 3, a reporter from CBS News 8 asked the county to confirm that employees at a Chula Vista UPS had tested positive for the virus.
“Shouldn’t the public be informed (since) these packages are being delivered around the county?” the journalist asked.
Wooten would not confirm an outbreak at the mail facility.
Instead, she said, “Well, newsflash, packages that were delivered before COVID-19 had germs on them. So this is not the first germ that is being detected on packages, and we don’t know that that indeed is the case here. As I think it was cited in an earlier media briefing, you should wash your hands.”
But the novel coronavirus isn’t identical to the other “germs” that came before it. For one thing, the coronavirus is also considered more contagious than the flu: Estimates suggest that each person with the virus could infect two to four people, while those with the flu infect an average of 1.3 people. Plus, the death rate of the pandemic-causing virus is roughly 10 times that of the flu.
New research that came out more than two weeks before Wooten’s comments shows the coronavirus can last on surfaces for extended periods of time. The study published on March 17 in the New England Journal of Medicine found that COVID-19 can survive on cardboard, such as shipping boxes, for up to 24 hours.
4. Case breakdowns
Officials have been inconsistent in the kind of details they’re willing to provide about COVID-19 patients.
They’ve repeatedly said that the county won’t tell reporters what industry the patients work in or where they are employed, citing privacy concerns and stating that employers are the ones who can release that information to the public if they wish.
Health officers have declined to confirm or answer questions about COVID-19 positive cases that have occurred at specific restaurants, shopping centers and mail facilities, nor would they provide the number of cases among military personnel or healthcare workers.
However, on some occasions, the county has provided employer- and industry-level specifics, including when an outbreak occurred at a San Diego VA counseling center and when a worker at an Albertsons grocery store in Escondido contracted the virus.
On March 28, when asked how many pharmacy workers have tested positive for COVID-19, Dr. Eric McDonald said, “We do follow the occupational roles of each of our individuals who are positive for COVID,” confirming “a couple of pharmacy technicians” have contracted the disease.
McDonald is the county’s medical director of epidemiology and immunizations services. Three days after his comment, when asked to confirm a cluster of cases at an El Cajon pharmacy, he declined, saying, “We will confirm a specific location when there is a need to inform the public to take a different action to protect themselves and the actions the public needs to protect themselves.”
Workman told us the county only speaks about outbreaks at locations where employers publicly disclosed them first.
“We are constantly balancing what information the public needs to make informed decisions to protect their health, while concurrently respecting the privacy of individuals who are the subject of infectious disease investigations,” he wrote.
5. Homeless patients
Officials have also been inconsistent when it comes to releasing the housing status of COVID-19 patients. On March 31, county Supervisor Nathan Fletcher announced the first three cases of homeless people contracting COVID-19. The unsheltered residents were moved to nearby motel rooms, he said.
The next day, Fletcher announced the county would no longer be providing the housing status of people with COVID-19.
“We shared yesterday that a handful of (homeless) individuals had tested positive to make sure it was clear from the day before the change that had happened.” Fletcher said. “But moving forward into the future, we don’t plan to break out and classify the percentage of positive cases by sheltered or unsheltered.”
He repeated that language at a briefing the following week, saying the county doesn’t track whether people with COVID-19 are homeless, even though it was able to track cases by race, age, ZIP code and other demographic information.
“We’re doing everything we can to identify early any unsheltered individual who may have symptoms, and to make sure we get them in to treat them. But we don’t track the total number of tests by that breakdown,” Fletcher said on April 7.
Fletcher’s office wouldn’t explain on Friday why the county wasn’t tracking the number of homeless people with COVID-19.
On Monday, Fletcher’s position abruptly changed. In response to multiple questions on the topic, the county would now provide COVID-19 case breakdowns based on housing status, he said.
“We’ve been asked several times about the number of positive tests for the homeless,” Fletcher said. “And while we previously have not reported these as separate from the overall numbers, we do believe that it is appropriate to share them on an ongoing basis given the challenges coronavirus presents to this population and the wide variety of efforts that are in place to try and help these individuals.”
Fletcher said the county has recorded 13 cases of COVID-19 among the homeless, and four of those individuals were living in shelters. Of all the homeless patients, 11 have been moved to motels for isolation, and two are in hospitals.
When an inewsource reporter asked why the county wasn’t providing this level of detail before Monday, Fletcher said the county wanted to ensure the data was correct before giving it out.
“We never want to be in a situation where we are sharing something with you that we don’t have the highest degree possible confidence that that information is accurate,” he said.
6. Drugs to help with COVID-19
On April 7, McDonald said that a controversial malaria drug is not recommended by the FDA to treat COVID-19 symptoms.
“Specifically with hydroxychloroquine, that is not recommended by us or by the FDA,” McDonald said.
“I would caution anyone to be specifically describing any of these drugs as being specifically useful at this time,” he added. “Drug therapy is something that will be very useful later on during our epidemic when it’s based on evidence that it works.”
But in a news release the next day, the county clarified that the FDA issued an “emergency use authorization” on March 30 so the drug can be used on some hospitalized COVID-19 patients.
However, as McDonald correctly pointed out, the efficacy of the drug for treating these patients is in question, and more research is needed to know whether it works.
7. Protective gear shortages
Over the past month, San Diego County’s healthcare workers have feared a potential shortage of N95 respirator masks, highly protective face coverings that filter out 95 percent of particles in the air.
On March 14, following new guidelines from the CDC for restricting protective gear during shortages, the county announced that the respirators would be conserved for staff conducting “aerosolizing” procedures, such as intubation and bronchoscopies, because they are more likely to make the virus airborne. Other medical staff were told to rely on simple surgical masks, which don’t protect from airborne viruses but can block the droplets produced when a patient coughs or sneezes.
Despite the restrictions, the county has said many times since then that there is no shortage of N95 masks, and all the facilities asking for this equipment have received them.
“There are no shortages,” Chief Medical Officer Dr. Nick Yphantides said on March 18. “Everybody in this region has what they need.”
Wooten followed up the next day, saying, “I can tell you (with) 100% assurance that for N95 masks, there is no supply issue there.”
Three days after that, Rob Sills, director of the county Medical Operations Center, said, “Currently we have enough personal protective equipment to handle all of the healthcare entities within San Diego County. We are not at the point that we have to turn (anyone) away.”
Meanwhile, local medical workers have held news conferences, written a petition signed by medical staff around the country and told news outlets, including inewsource, that they were not able to access the respirators they needed to stay safe.
Family Health Centers of San Diego, which offers medical services to thousands of low-income and uninsured families at clinics in the county, told us that when its workers asked the county for personal protective equipment in mid-March, including N95 masks, it didn’t receive most of what was requested.
In response to our fact check, Workman said the reason Family Health Centers didn’t receive everything it asked for was because it requested a large volume of items that “was vastly disproportionate to the services they provide that would require use of an N95.”
He also said that Sills was speaking about access to N95 masks at hospitals, not other healthcare facilities. And while the county “assures that hospitals have a 3 to 4 week supply,” Workman said, each hospital decides “who within their organization gets what supplies and how and where those supplies are accessed.”
On March 27, after a group of UC San Diego hospital nurses decried restrictions on N95 masks, a reporter asked Sills whether local hospitals would receive more of them from the county’s stockpile.
“I asked each of the (hospital) command centers, their emergency managers, do you have what you need? Are you getting what you need? And the answer was yes,” Sills responded. “And we are in daily communication and we monitor the usage as well as the need on a daily basis.”
“We push out the resources as we get them,” he added. “And to date we have not turned down any of those (requests) to any of our hospitals.”
Four days later, Sills acknowledged that not every medical facility asking for N95 masks will be able to get one.
“Are we able to fill absolutely every request? No, we’re not,” he said. “But we’re doing a very judicial and thoughtful process to get the resources to our first responders, our clinicians, our healthcare workers and those that need it.”
8. Access to testing
Since the new coronavirus hit the U.S. in January, the nation has struggled to supply enough tests to track the growing number of people with the virus, resulting in tight restrictions on who can be tested in hard-hit areas of the country.
San Diego County’s guidelines have changed over the course of the pandemic, which has led to frequent updates from health officials, and in some cases, contradictory information.
At a March 17 briefing, Wooten outlined the county’s testing criteria and procedures at the time, including limiting the tests to people with serious symptoms who were referred by healthcare providers.
She also tried to reassure the public, explaining that there had been a limited number of tests taking place the week before, but “we have more supply now.”
“We have worked out several strategies so that people, if they want to get tested, they can get tested,” she said.
However, the next day, other public health officers made clear that was not the case.
“There is, in fact, today a shortage of the tests, to be able to conduct all the tests that we want,” McDonald said.
Yphantides added, “Everybody who wants a test will not necessarily get a test.”
The county spokesman told inewsource that Wooten was referring to the ability of people with referrals from doctors to access testing, while the other county officials were speaking about the ability of the general public to be tested.
The county still does not have enough resources to test every person in San Diego County who wants to receive one. The county instructed healthcare providers on April 1 not to test people without symptoms or patients who can manage their symptoms at home.
9. Following the rules
Three days in a row, Wooten told reporters that businesses and residents don’t have to be perfect in complying with the county’s stay-at-home and social distancing rules, which were put in place to make the contagious disease harder to jump from one person to the next.
“Everyone is doing their part, and if everyone does their part, we will get through this,” Wooten said on March 18. “And we know that it won’t be 100%, but at least if 80 to 85, 90% of people cooperate, we will get through this together.”
The next day, Wooten said, “We’re not going to be 100% perfect, but if 80%, 90% of the businesses adhere to what we are asking them to do, we will make a significant impact for the community of San Diego.”
On the following day, March 20, she made the same statement, this time attributing it to her colleague McDonald.
“I think Dr. McDonald has said this in the past, if we can get 80 to 90% of the people to comply with the orders, we consider that a success.”
After she finished speaking, McDonald came to the podium.
“We really need to have 100% of people do it,” he said.
“We really need to look to each other, support each other to protect the least able to protect themselves in our community,” he explained. “Really, we’re aiming for 100%, and we would expect, frankly, that San Diegans can do that.”
Workman told inewsource that the county corrected this statement because it “became apparent that they needed to clarify that 100 percent was not just aspirational, but vital to public health.”
inewsource intern Natallie Rocha contributed to this story.
- Editorial Standards Page
- Ethics Policy
- Diversity Statement
- Diversity Staffing Report
- Corrections Policy
- Ownership Structure, Funding
- Founding Date
- Masthead
- Mission Statement with Coverage Priorities
- Fact-checking Standards
- Unnamed Sources Policy
Editorial Standards Page
- Our Mission
- Ethics Policy
- Diversity
- Ownership Structure, Funding and Grants
- Financial Documents
- Fact-checking and Verification Standards
- Unnamed Sources
- Corrections and Clarifications
- Actionable Feedback and Newsroom Contacts
- Masthead
- Byline Policy
- The Trust Project
- Privacy Policy
Our Mission
inewsource is a nonprofit, nonpartisan newsroom dedicated to improving lives in the San Diego region and beyond through impactful, data-based investigative and accountability journalism.
Our Vision
Betrayals of the public trust are revealed and rectified, wrongdoing is deterred, and inequities are illuminated thanks to inewsource’s deep, dogged, fact-based reporting.
Our Values
Truth: Above all else, we value the importance of a free and credible press. Truth is the cornerstone of democracy and the core value for inewsource.
Transparency: We build trust with our readers by adhering to the highest standards and ethics, and to reporting with facts, precision and context.
Collaboration: Our newsroom prioritizes collaboration over competition. We regularly partner with media outlets on reporting projects and to share content.
Community: Our reporting serves the San Diego region, and we strive to build relationships with our audience by getting out into the community to listen and engage.
Ethics Policy
inewsource will conduct its business with the highest standards of decency, fairness and accuracy. These standards shall apply equally to inewsource employees, freelancers and all others engaged in gathering information on behalf of inewsource. All receive a copy of these ethical standards.
In the course of our reporting, we will consistently:
● Identify our organization and ourselves fully and avoid false representations of any kind to any source.
● Obtain consent from all parties before electronically recording any interview or conversation except in extraordinary cases authorized by the Managing Editor and Editor. If a source refuses to be taped, that must be honored; no recordings are to be made without consent.
● Respect the individual’s right to privacy. inewsource will never manipulate or barter private, personal, health, financial or other extraneous information in the course of preparing its reports.
● Any source we describe or write about in any significant manner must be contacted. The employee should document all efforts to contact the source, and if unsuccessful, should summarize these efforts at contact in the body of his/her writing.
In addition, inewsource follows the Code of Ethics of the Society of Professional Journalists. The latest version, revised in 2014, can be found here.
Editorial Independence Policy
We subscribe to standards of editorial independence adopted by the Institute for Nonprofit News (INN) as follows:
Our organization retains full authority over editorial content to protect the best journalistic and business interests of our organization. We will maintain a firewall between news coverage decisions and sources of all revenue. Acceptance of financial support does not constitute implied or actual endorsement of donors or their products, services or opinions.
We accept gifts, grants and sponsorships from individuals and organizations for the general support of our activities, but our news judgments are made independently and not on the basis of donor support. Our organization also may consider donations to support the coverage of particular topics, but our organization maintains editorial control of the coverage. We will cede no right of review or influence of editorial content, nor of unauthorized distribution of editorial content.
Our organization will make public all donors who give a total of $1,000 or more. We will accept anonymous donations for general support only if it is clear that sufficient safeguards have been put into place that the expenditure of that donation is made independently by our organization and in compliance with INN’s Membership Standards.
Diversity
Diverse Voices
Inclusiveness is at the heart of thinking and acting as journalists, and it supports the educational mandate of inewsource. Race, class, generation, gender, sexual orientation, ability, and geography all affect point of view. inewsource believes that reflecting societal differences in reporting leads to better, more nuanced stories and a better-informed community.
inewsource is committed to employment equity and diversity.
Diverse Staffing Report
Below is a breakdown of staffing data at inewsource. We determine the composition of our staff by asking them to self-identify. It is based on a newsroom of 11 and a total staff of 15 as of August 2020. Percentages are based on 15 total survey responses. The numbers include full-time and part-time staff, full-time fellows and full-time and part-time interns.
| All Staff Percentages are based on 15 total survey responses. The numbers include full-time and part-time staff, full-time fellows and full-time and part-time interns. | Newsroom Percentages are based on 15 completed survey responses to this question. | Business Percentages are based on 15 completed survey responses to this question. | |||
| Gender Identity | Gender Identity | Gender Identity | |||
| Women | 80% | Women | 82% | Women | 75% |
| Men | 20% | Men | 18% | Men | 25% |
| Sexual Orientation | Sexual Orientation | Sexual Orientation | |||
| Straight | 87% | Straight | 82% | Straight | 100% |
| LGBTQ-identifying | 7% | LGBTQ-identifying | 7% | ||
| Not specified | 7% | Not specified | 7% | ||
| Speak a language beyond English at home | 33% | Speak a language beyond English at home | 18% | Speak a language beyond English at home | 75% |
| Race/Ethnicity | Race/Ethnicity | Race/Ethnicity | |||
| White | 67% | White | 73% | White | 50% |
| Hispanic or Latinx | 20% | Two or more races | 18% | Hispanic or Latinx | 50% |
| Two or more races | 13% | Hispanic or Latinx | 9% | ||
| Age | Age | Age | |||
| 20-29 | 40% | 20-29 | 45% | 20-29 | 25% |
| 30-39 | 47% | 30-39 | 45% | 30-39 | 50% |
| 60 or older | 13% | 60 or older | 9% | 60 or older | 25% |
* The percentages in the charts have been rounded and may not add up to 100.
Ownership Structure, Funding and Grants
inewsource is a nonprofit organization, whose legal name is Investigative Newsource. It does business as inewsource. The business was incorporated on Aug. 4, 2009 in the state of California. Tax-exempt status as a 501c3 was granted by the IRS on Sept. 15, 2010. inewsource is funded primarily by individual contributions and foundation grants. We are guided by a board of directors.
Editorial independence: Journalists employed by inewsource take no editorial direction from donors whose contributions may support the organization. inewsource will not hesitate to report on its donors when events warrant. Our Editorial Independence Policy details the firewall between journalism and revenue.
To be transparent with the public, inewsource lists its donors on its website. In cases where a donor is the subject of an inewsource story, additional disclosure will be made.
Financial Documents
We do our due diligence to earn your trust in our reporting, as well as in our governance and financial sustainability. All of our financial documents are made available to view so that our supporters can trust we are sound stewards of your philanthropy. Review our IRS Form 990s, audited financial statements and annual reports:
Tax Returns
Financial Statements
Annual Reports
Fact-checking and Verification Standards
Transparency is one of our core values. Today, there is a need to build trust with our audience because new media and ways of communicating spread lies and slanted news faster than “real” news. At the same time, this era of new technologies makes it easier than ever for news organizations to be transparent. People don’t just have to believe us, they can investigate our investigations with our source materials.
Transparency is key to building credibility.
inewsource reporters have primary responsibility for reporting, writing, and fact-checking their stories. But before a story is published, the reporter reviews all facts and sources with an editor or another reporter. Facts must be traced to a primary source.
In addition, we “transparify” certain investigative stories. This process involves publishing a version of the web story with hyperlinks to all the story’s facts. This is proof that all facts have been documented with primary evidence. We do this to build trust with our readers and to be as transparent as we hope the public figures and institutions that we hold accountable will be.
Unnamed Sources
Not all sources are created equal. Some sources cannot speak authoritatively, provide proper analysis or speak specifically to every inquiry placed before them. To maintain the integrity of our reporting, inewsource reporters must select sources who can speak with validity to the topic at hand, and avoid presenting unqualified or underqualified sources as experts.
If an interviewed source has a conflict of interest, or whose qualifications may be tangential or limited, reporters will note that within the context of the story.
It is incumbent upon reporters to fully background their sources to uncover conflicts of interest or slant prior to using them in a story.
Unless discussed prior to an interview, all subjects talking to inewsource journalists are on the record. Specifically, the source is identified by name and title, and their exact or paraphrased words are attributed to them for publication. If journalists speak with sources who are not politicians, public figures or those not commonly interviewed by journalists, staff should explain clearly that information discussed will be on the record and for publication.
There are times, however, when information may be critical for a story but cannot be found or verified by other means. For example, a source may be able to confirm specific information about a series of events they may have witnessed, but have legitimate concerns about using their name or title. The repercussions to the source could be legal, job-related retribution or personal safety. The source and journalist must discuss these potential dangers and terms of use should be agreed upon by both parties.
If inewsource publishes information from an anonymous source, inewsource will explain to readers, in as much detail as possible, why we agreed to anonymity.
Corrections and Clarifications
inewsource strives for accuracy in everything we do, which is why we are committed to fact checking our content. But sometimes we make errors. When that happens, we correct them. We also clarify stories when something we’ve written is confusing or could be misinterpreted.
We endeavor to always be transparent about our commitment to correcting errors and clarifying misperceptions. When staffers see, hear or read about a possible issue with the accuracy of any inewsource content, they are expected to bring it to the attention of an editor and the web producer so it can be evaluated to determine how to proceed.
Including the web producer is key because inewsource is a multimedia news organization and shares its content with multiple partners on multiple platforms. The web producer must alert these partners about corrections and clarifications.
Corrections and clarifications should be included at the bottom of stories and dated.
Actionable Feedback and Newsroom Contacts
Our audiences know the region we cover and have a stake in maintaining and improving the quality of life in San Diego and Imperial counties. We know your knowledge and insights can help shape what we cover and how we cover it. We invite your comments and complaints on news stories, suggestions for issues to cover or sources to consult. We rely on you to tell us when we get it right and when we need to keep pushing.
Your comments, questions and suggestions can be sent to the team as a whole at contact@inewsource.org or you can contact a specific member of our staff.
Masthead
CEO, Editor and Founder: Lorie Hearn, loriehearn@inewsource.org
Lorie Hearn is the chief executive officer, editor and founder of inewsource. She founded inewsource in the summer of 2009, following a successful reporting and editing career in newspapers. She retired from The San Diego Union-Tribune, where she had been a reporter, Metro Editor and finally the senior editor for Metro and Watchdog Journalism. In addition to department oversight, Hearn personally managed a four-person watchdog team, composed of two data specialists and two investigative reporters. Hearn was a Nieman Foundation fellow at Harvard University in 1994-95. She focused on juvenile justice and drug control policy, a natural course to follow her years as a courts and legal affairs reporter at the San Diego Union and then the Union-Tribune.
Hearn became Metro Editor in 1999 and oversaw regional and city news coverage, which included the city of San Diego’s financial debacle and near bankruptcy. Reporters and editors on Metro during her tenure were part of the Pulitzer Prize-winning stories that exposed Congressman Randy “Duke” Cunningham and led to his imprisonment.
Hearn began her journalism career as a reporter for the Bucks County Courier Times, a small daily outside of Philadelphia, shortly after graduating from the University of Delaware. During the decades following, she moved through countless beats at five newspapers on both coasts.
High-profile coverage included the historic state Supreme Court election in 1986, when three sitting justices were ousted from the bench, and the 1992 execution of Robert Alton Harris. That gas chamber execution was the first time the death penalty was carried out in California in 25 years.
In her nine years as Metro Editor at the Union-Tribune, Hearn made watchdog reporting a priority. Her reporters produced award-winning investigations covering large and small local governments. The depth and breadth of their public service work was most evident in coverage of the wildfires of 2003 and then 2007, when more than half a million people were evacuated from their homes.
Managing Editor: Laura Wingard, laurawingard@inewsource.org
Laura Wingard is the managing editor at inewsource. She has been an editor in San Diego since 2002, working at The San Diego Union-Tribune, KPBS and now inewsource. At the Union-Tribune, she served in a variety of roles including as enterprise editor, government editor, public safety and legal affairs editor, and metro editor. She directed the newspaper’s award-winning coverage of the October 2007 wildfires and the 2010 disappearance of Poway teenager Chelsea King. She also oversaw reporting on San Diego’s pension crisis.
For two years, Wingard was news and digital editor at KPBS, overseeing a team of four multimedia reporters and two web producers. She also was the KPBS liaison with inewsource and collaborated with inewsource chief executive officer and editor Lorie Hearn on investigative work by both news organizations.
Wingard also worked at the Las Vegas Review-Journal as the city editor and as an award-winning reporter covering the environment and politics. She also was the assistant managing editor for metro at The Press-Enterprise in Riverside. She earned her bachelor’s degree at California State University, Fullerton, with a double major in communications/journalism and political science.
Assistant Editor and Senior Reporter: Brad Racino, bradracino@inewsource.org
Brad Racino is the assistant editor and a senior reporter at inewsource. He has produced investigations for print, radio and TV on topics including political corruption, transportation, health, maritime, education and nonprofits.
His cross-platform reporting for inewsource has earned more than 50 awards since 2012, including back-to-back national medals from Investigative Reporters and Editors, two national Edward R. Murrow awards, a Meyer “Mike” Berger award from New York City’s Columbia Journalism School, the Sol Price Award for Responsible Journalism, San Diego SPJ’s First Amendment Award, and a national Emmy nomination.
In 2017, Racino was selected by the Institute for Nonprofit News as one of 10 “Emerging Leaders” in U.S. nonprofit journalism.
Racino has worked as a reporter and database analyst for News21; as a photographer, videographer and reporter for the Columbia Missourian; as a project coordinator for the National Freedom of Information Coalition and as a videographer and editor for Verizon Fios1 TV in New York. He received his master’s degree in journalism from the University of Missouri in 2012.
Byline Policy
Most of our articles carry a byline to identify the author. In some cases, inewsource will use a brand byline such as “Staff” or “inewsource” for internal or editorial information about the newsroom. In these instances, inewsource‘s Editor and Managing Editor are responsible for content that uses a brand byline.
The Trust Project
inewsource is proud to be a member of The Trust Project and support efforts to increase transparency in journalism by displaying the 8 Trust Indicators on our stories. We launched the Trust Indicators on Sep. 16, 2020.
Privacy Policy
inewsource has prepared this Privacy Policy to explain how we collect, use, protect, and share information when you use our inewsource.org website (the “Site“) or when you use any of our services (the “Services“).
By using the Site or Services you consent to this Privacy Policy.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer or mobile device.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.
Additionally, we may use third party services — such as those that provide social media conveniences, measure traffic, send newsletters and facilitate donations — that may place cookies on your computer. We don’t have any way of knowing how such services handle the resulting data internally. inewsource makes no claim, nor takes liability for the insecure submission of information via these applications.
Here are the services whose cookies you can find on inewsource.org:
- Sharing buttons for Facebook and Twitter. These use the standard scripts provided by each company.
- Google Analytics, which we use to measure site traffic. Google Analytics gathers certain non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, time stamp, and similar data. We also use Facebook Pixel to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our users move between devices when accessing our website and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analyzing which content a user has viewed and interacted with on our website.
- Stripe, which allows us to accept donations through our website.
- Salesforce to manage newsletter subscriber, donor, and other identifiable user data.
- Mailchimp, to manage newsletter distributions. We collect your email address if you choose to subscribe to one of our email newsletters or email news alerts. Other optional information that you enter when subscribing – such as your first and last names or city are simply so that we can deliver more personalized email newsletters. We DO NOT sell, rent or market your information to any other parties. We retain your information only as long as necessary to provide your service. When we send emails, it collects some data about which users open the emails and which links are clicked. We use this information to optimize our email newsletters and, as aggregate information, to explain what percentage of our users open and interact with our newsletters.
Personal Data
We only collect personally identifiable information such as your name and email address when you sign up for a newsletter, donate to our organization, or otherwise submit it to us voluntarily. We do not share your personal data with any third parties other than some common service providers, whose products use your information to help us improve our site, deliver newsletters, or allow us to offer donation opportunities.
inewsource limits access to all user data for the purposes of newsletter, fundraising, and customer service only. User data is not sold to or otherwise shared with anyone not working with or for the inewsource.
You may unsubscribe or opt-out of our email and mail communications at any time by hitting the “unsubscribe” button in any email you receive from inewsource, or by emailing us at contact@inewsource.org or calling us at 619-594-5100.
Donor Information
The identities of all donors will be listed on our website. inewsource does not share, trade, sell, or otherwise release donors’ personal information to any third parties.
Refunds
If you encounter errors when donating on the website, please contact us at members@inewsource.org. For example, if you submit a donation for an incorrect amount or make a duplicate transaction please email us immediately so we can reverse the charges.
Cancellation of Recurring Donations
You can cancel your monthly recurring donations free of charge by notifying us at members@inewsource.org.
Links to Other Websites
Our site may contain links to documents, resources or other websites that we think may be of interest to you. We have no control over these other sites or their content. You should be aware when you leave our site for another, and remember that other sites are governed by their own user agreements and privacy policies, which should be available to you to read.
Disclaimers and Limitation of Liability
Although we take reasonable steps to prevent the introduction of viruses, worms, “Trojan Horses” or other destructive materials to our site, we do not guarantee or warrant that our site or materials that may be downloaded from our site are free from such destructive features. We are not liable for any damages or harm attributable to such features. We are not liable for any claim, loss or injust based on errors, omissions, interruptions or other inaccuracies on our site, nor for any claim, loss or injust that results from your use of this site or your breach of any provision of this User Agreement.
Contact Us
If there are any questions regarding this privacy policy, please contact us at contact@inewsource.org or call us at 619-594-5100.