Fix This

Notice an issue with streets, sidewalks or storm drains? Submit infrastructure-related questions, concerns or tips using the form.

Fix This provides answers to the public about infrastructure problems in the San Diego region – everything from tackling street issues to sidewalks in disrepair to public buildings needing maintenance, and more.

We work with you and leverage our sources and community connections to help get you answers to the problems you see.

Sometimes that means we'll fill you in on the history and the challenge behind the problem. Other times we'll help get it fixed and reach a solution.

This is a community effort that pairs the investigative resources of inewsource with your on-the-ground knowledge and concerns. Think of it as a partnership in problem solving.

This project is led by inewsource's infrastructure reporter Mary Plummer, and supported by other inewsource staff and interns. Some of the submissions will result in digital, TV and radio stories.

About Mary

Mary Plummer is an investigative reporter at inewsource focusing on infrastructure and government accountability stories.

Before joining inewsource, Mary worked at Southern California Public Radio/KPCC in Pasadena. She was the station’s lead political reporter and led an award-winning community voting project for KPCC. As part of that, she answered hundreds of questions from the community. Her work led to numerous government fixes and several watchdog news stories.

She shared in two national newsroom wins for community reporting: the Online News Association's 2019 Gather Award in Engaged Journalism and Hearken's 2018 top Champion of Curiosity award.


Notice a problem where you live? Here's where to go for help.

Most of San Diego County’s 18 cities streamline infrastructure-related service requests through an online form or mobile app. We’ve collected that information for you.

Find your city to get started, or choose San Diego County if you live outside city limits. (Suggestions welcomed! If you know of other resources within your city, please email us at FixThis@inewsource.org.)

City App or Website Phone Email
Carlsbad Carlsbad @Your Service app (760) 434-2980 transportation@carlsbadca.gov
Chula Vista ACT Chula Vista app (619) 397-6000 communications@chulavistaca.gov
Coronado Online form (619) 522-7380 Email form
Del Mar Online form (858) 755-3294 publicworks@delmar.ca.us
El Cajon Online form (619) 441-1653 publicworks@cityofelcajon.us
Encinitas SeeClickFix app (760) 633-2850 pubworks@encinitasca.gov
Escondido ReportIt! app (760) 839-4880 None
Imperial Beach Online form (619) 423-8311 publicworks@imperialbeachca.gov
La Mesa YourGOV app (619) 667-1450 cmoff@cityoflamesa.us
Lemon Grove Online form (619) 825-3810 None
National City SeeClickFix app (619) 336-4580 publicworks@nationalcityca.gov
Oceanside My Oceanside app (760) 435-4500 customercare@oceansideca.org
Poway YourGOV app (858) 668-4700 None
San Diego Get It Done app (619) 533-4207 engineering@sandiego.gov
San Marcos We're App Your Service app (760) 752-7550 publicworks@san-marcos.net
Santee mySantee app (619) 258-4100 ext. 304 None
Solana Beach None (858) 720-2470 pw-eng@cosb.org
Vista ACCESS VISTA app (760) 639-6177 None
San Diego County Tell Us Now app (858) 694-3900 None

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