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A community reporting project from inewsource

Fix This provides answers to the public about infrastructure problems in the San Diego region – everything from tackling street issues to sidewalks in disrepair to public buildings needing maintenance, and more.

We work with you and leverage our sources and community connections to help get you answers to the problems you see.

Sometimes that means we’ll fill you in on the history and the challenge behind the problem. Other times we’ll help get it fixed and reach a solution.

This is a community effort that pairs the investigative resources of inewsource with your on-the-ground knowledge and concerns. Think of it as a partnership in problem solving.

This project is led by inewsource‘s infrastructure reporter Mary Plummer, and supported by other inewsource staff and interns. Some of the submissions will result in digital, TV and radio stories.

About Mary

Mary Plummer is an investigative reporter at inewsource focusing on infrastructure and government accountability stories.

Before joining inewsource, Mary worked at Southern California Public Radio/KPCC in Pasadena. She was the station’s lead political reporter and led an award-winning community voting project for KPCC. As part of that, she answered hundreds of questions from the community. Her work led to numerous government fixes and several watchdog news stories.

She shared in two national newsroom wins for community reporting: the Online News Association’s 2019 Gather Award in Engaged Journalism and Hearken’s 2018 top Champion of Curiosity award.

See our infrastructure investigations.


Notice a problem where you live? Here’s where to go for help.

Most of San Diego County’s 18 cities streamline infrastructure-related service requests through an online form or mobile app. We’ve collected that information for you.

Find your city to get started, or choose San Diego County if you live outside city limits. (Suggestions welcomed! If you know of other resources within your city, please email us at fixthis@inewsource.org.)

CityApp or WebsitePhoneEmail
CarlsbadCarlsbad @Your Service app(760) 434-2980transportation@carlsbadca.gov
Chula VistaACT Chula Vista app(619) 397-6000communications@chulavistaca.gov
CoronadoOnline form(619) 522-7380Email form
Del MarOnline form(858) 755-3294publicworks@delmar.ca.us
El CajonOnline form(619) 441-1653publicworks@cityofelcajon.us
EncinitasSeeClickFix app(760) 633-2850pubworks@encinitasca.gov
EscondidoReportIt! app(760) 839-4880None
Imperial BeachOnline form(619) 423-8311publicworks@imperialbeachca.gov
La MesaYourGOV app(619) 667-1450cmoff@cityoflamesa.us
Lemon GroveOnline form(619) 825-3810None
National CitySeeClickFix app(619) 336-4580publicworks@nationalcityca.gov
OceansideMy Oceanside app(760) 435-4500customercare@oceansideca.org
PowayYourGOV app(858) 668-4700None
San DiegoGet It Done app(619) 533-4207engineering@sandiego.gov
San MarcosWe’re App Your Service app(760) 752-7550publicworks@san-marcos.net
SanteemySantee app(619) 258-4100 ext. 304None
Solana BeachNone(858) 720-2470pw-eng@cosb.org
VistaACCESS VISTA app(760) 639-6177None
San Diego CountyTell Us Now app(858) 694-3900None

How we’ve helped you